WLM Edizioni uses the secure PayPal platform to receive online payment with credit cards. It is possible to make the payment without opening an account with PayPal, by entering your Visa credit card information directly, MasterCard, PayPal, Postepay, Maestro, AmericanExpress, Discover, Aura.
Through PayPal you can easily manage the reimbursement of the purchase, a refund that will be automatically credited to your credit card or to your PayPal account.
WLM Edizioni, after the opening of the complaint and the completion by you of the return procedure, will proceed with the reimbursement by PayPal of the entire amount of the order, unless the terms and conditions of use and sale are respected.
In case of unauthorized purchase with your credit card, you will need to contact your credit card provider to request a refund of the amount fraudulently charged to you.
PayPal purchase protection
If an eligible purchase does not arrive or does not match the seller's description, we can refund the full amount, including shipping costs.
You bought a book and get a DVD; you bought a new item and get one used; you have purchased 3 items and receive 2; the item is damaged during shipping; the article lacks essential components (not present in the seller's description); the object is an imitation of the brand you purchased.
Purchase Protection does not apply if the seller has described the object in a detailed and precise manner, but you are not satisfied with the purchase; if you have opened the dispute after more than 180 days from the date of purchase; or if your PayPal account is not in order. Pay attention to these rules.
Unauthorized use of your account
We can cover you in case of purchases not authorized by you, but executed with your PayPal account if you report the problem within 60 days. Remember that there are requirements to be met.
If an order does not arrive or does not match the seller's description, we can refund the full amount, including shipping costs. Remember that there are requirements to be met.
Report any suspicious activity, identity theft or phishing. We are ready to help you.